Vietnam Net — This incident occurred shortly after the maintenance of the Asia-American Gateway (AAG) submarine cable route (connecting Vietnam with Hong Kong and the US). Viettel said this cable route was broken on June 27, coinciding with the maintenance of AAG but until July 12 it will be repaired. The broken point is 45km from the landing station in Singapore.
Datacenter Dynamics — A major network outage affecting disparate services such as WhatsApp, Reddit, CloudFlare and AWS on Monday was apparently caused by an engineer at TeliaSonera, who misconfigured a router and accidentally sent most of Europe’s traffic to Hong Kong, the Register reports.
Vietnam Net — According to this source, the AAG cable maintenance unit will have to reconfigure the source system and weld the optical cable of the segments connecting Vietnam to Hong Kong and America. The segment between Vietnam and Hong Kong will be welded from June 22 to 27. Then this segment will be interrupted from communications and the source configuration will resume operation on June 28.
Tuoi Tre News — Internet users in Vietnam are advised to be ready to suffer nearly six days of snail-paced connection speed from Wednesday, as the submarine cable system crucial to Vietnam’s Internet connectivity enters its infamous maintenance. The Asia America Gateway (AAG) cable system will be maintained from 11:00 pm on June 22 to June 27, tech newswire ICTNewsreported on Saturday, citing a trusted source.
IT News — Customers of TPG-owned internet service provider iiNet have been unable to access email and voice calls since this morning following a nationwide disruption. iiNet has acknowledged the webmail fault in a network status notification. The fault appears to stop customers from receiving email via the POP3 email protocol, with users reporting failed login attempts.
IT News — Telstra customers lost access to their NBN services in NSW this afternoon in another network problem for the country’s biggest telco. Complaints began flooding in just before 3pm Friday about a lack of internet and home phone services, according to social media and outage tracker Aussie Outages.
Times of India — NEW DELHI: Telecom companies today told the Supreme Court that entire sector is under huge debt and they have to pay big price for spectrum, therefore zero tolerance on call drops should not be imposed on them. Refuting the allegations of Trai that the telecom service providers are making huge gains in the sector, the companies told the apex court that they have been investing hugely on the infrastructure.
IT News — Telstra has announced a $50 million injection into its mobile network to avoid a repeat of the three major outages that hit the telco’s customers in the first few months of this year. The telco has spent the last month conducting a “deep dive” into its network to improve its resilience with the help of network partners Cisco, Ericsson and Juniper.
IT News — Telstra customers were unable to connect to their services in one of Amazon Web Services’ Sydney data centres this morning as a result of a third-party routing issue, just hours after the company resolved a massive mobile outage overnight. At around 9am this morning, customers began reporting an inability to access the data centre via both Telstra and Optus mobile and fixed-line connections.
Life Hacker — At around 6pm last night, reports of outages on the Telstra network — again — started to emerge. The network began sporadically working again from 7:30pm onwards, and for the inconvenience Telstra are giving away a day of free data on Sunday April 3. “We sincerely apologise to our customers for the inconvenience we have caused again,” a Telstra spokesperson said this morning.
IT News — The Tasmanian government has secured a commitment from TPG to “review” its Bass Strait cable capacity for brands including iiNet and Internode as major internet access issues dragged into a second day. IT minister Michael Ferguson said he had “spoken to TPG senior management” about the ongoing connectivity issues, which had reduced many fixed line services to dial-up speeds.
IT News — Customers of the iiNet group of ISPs in Tasmania have reacted angrily to a warning that they should expect degraded internet services for the next three months. The iiNet group issued notifications to social media channels at close of business Friday, relating to what it termed a “serious” fault affecting all Tasmanian customers.
IT News — A number of Telstra broadband customers were locked out of certain websites and email accounts yesterday after what appears to be a routing issue rendered US-based hosting servers inaccessible. Sources told iTnews US-based hosting services including Bluehost, Hostgator, JustHost and Hostsave were blocked last night for Australian users on Telstra’s network.
IT News — Telstra services were unavailable across the country for mobile, home phone and internet customers for almost three hours on Tuesday after one of its ten national mobile nodes went down due to human error. According to the telco’s service status page, an “interruption” affected 2G, 3G, 4G, ADSL and home phone services from around 12:30pm. Prepaid services were also unavailable.
IT News — The PPC-1 Australian submarine cable running between Sydney and the United States island territory of Guam has been fully severed, with the repair estimated to take around a month to complete. Internet service provider TPG said in its service status notice that the fault was discovered on February 5 at 8pm AEDT.
News Com — AUSTRALIA’S biggest telecommunications provider is bringing millions of mobile phone services back online today after a nationwide outage that lasted more than hour. The outage affected up to 16.7 million services attached to Telstra’s 3G and 4G networks and prevented phone calls from reaching many of its customers’ mobile phones, while other users reported complete loss of phone and data services.