Singtel, M1 pick Amdocs for better customer care

SingaporeEnterprise Innovation — Singtel Group and M1 both engaged Amdocs, for digital transformation in Singapore and Australia, and for convergent billing solution to provide enhanced customer experience. Under a multi-year services agreement, Amdocs will deliver to Singtel a single platform for online customer care and commerce, which will enable Singtel to offer an improved and differentiated digital service experience to customers in its key markets of Singapore and Australia.

http://enterpriseinnovation.net/article/singtel-m1-pick-amdocs-better-customer-care-2112935588

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