What can Singapore learn from other countries?

SingaporeWho is on the cutting edge of open government? How can services be transformed behind the scenes to ensure a single point of contact with citizens? What is the best structure for nurturing innovation? Every Singaporean public official is entitled to attend FutureGov’s free international forum and awards on 7 April, to hear from international speakers on all these topics – and more.


Governments struggle with Knowledge Management challenge

SingaporeGrowing volumes of unstructured data, stored across siloed repositories, are eroding the effectiveness of traditional public sector Knowledge Management programmes, according to HP. The ad hoc growth of shadow IT has led to an increase in data silos, as different data sets are created and managed with their own security requirements and user privileges.


Why Singapore’s Yale-NUS College is using Red Hat technology

SingaporeThe new Yale-NUS College in Singapore wants students to have a liberal arts experience that stands out in the region. The IT team running the college’s systems need to find novel ways to enable new digital solutions. Here’s why the colleges is working with open source provider Red Hat to find the solutions. Yale-NUS wants to minimise wastage and increase flexibility, and run as a “lean institution”, Darwin Gosal, Senior Manager for IT Infrastructure and Services, told FutureGov.


Singapore’s Zopim to power Facebook Messenger’s Business app

SingaporeFacebook woke up the internet industry when it announced that its popular Messenger app, one of the world’s largest chat apps with 600 million active users, will open up to third-party developers. The move emulates the recipe that brought Asian chat apps Line and WeChat into prominence as platform businesses. Announced on the same day (though overshadowed) was the news about Businesses on Messenger, an upcoming feature on the app that allows users to chat with businesses on customer support matters. Singapore startup Zopim, acquired last year by customer support software company Zendesk for US$30 million, will power the feature.


Tata Consultancy Services expands Singapore ops

SingaporeMUMBAI-headquartered IT services, consulting and business solutions organisation Tata Consultancy Services (TCS) announced it has expanded its presence in Singapore with the opening of a new 1,000-person TCS Singapore Banking and Financial Services (BFS) Centre. The facility will provide a range of applications development, digital and IT services to leading global banks in the Asia Pacific region, the company said in a statement. TCS said its BFS business has grown substantially in Singapore. The new centre replaces a 500-seat centre opened in 2011, and will offer a broader range of services, with a major focus on digital offerings.


Singapore’s first Prime Minister Lee Kuan Yew dies aged 91

SingaporeLee Kuan Yew, the former Prime Minister of Singapore and one of Asia’s tallest leaders, passed away on 23 March 2015 in Singapore General Hospital (SGH). Lee had been warded in the intensive care unit of SGH for severe pneumonia since 6 February 2015. He remained conscious but sedated, and on mechanical ventilation. His condition deteriorated on 17 March and remained critical.  Lee, considered the founding father of Singapore, was the first Prime Minister of Singapore. He governed the country for three decades.


How is Singapore getting its elderly residents online?

SingaporeAlmost every city in the world is facing an ageing population, and that’s certainly true of Singapore, where the government is keen to ensure that older citizens don’t miss out on its digital services. The elderly have to be taken along with changes in technology so it can improve their lives, Social and Family Development Minister Chan Chun Sing told FutureGov.


What is the best public sector ICT project in Singapore?

SingaporeWhich Singapore agency launched the best ICT project in the past year? Was it a smart housing scheme; a new e-government app; a transportation solution; migration of transactional services to the cloud; or something completely different? Will your agency be recognised during Singapore’s 50th anniversary year as a pioneer in using technology to transform service delivery? This can only happen if your agency enters the FutureGov Singapore Awards 2015.


Equinix opens flagship DC in Singapore

SingaporeEquinix, one of the world’s largest data centre (DC) operators, opened its third DC in Singapore on Wednesday. This will be its flagship DC and its largest in the Asia Pacific region. The International Business Exchange (IBX) data centre will be known as SG3. It has been specifically designed to meet the safety and data security guidelines set out by the Monetary Authority of Singapore (MAS). A company spokesman said the opening of the DC demonstrates Equinix’s commitment to satisfy growing market demand for premium data centre services from financial services and cloud computing companies across the region.


Verizon cloud move targets Hong Kong, Singapore, Melbourne

APACWASHINGTON – Verizon on March 16 announced that it is expanding its cloud service offerings in Hong Kong, Singapore and Melbourne, three of the largest cities in Asia and hubs of international commerce and finance. Company officials said the new cloud services will facilitate enterprise growth through improvements in memory, storage and network uptime, along with better network flexibility and control.


Public cloud provider expands managed services in Asia

SingaporeSmart Cities, Internet of Things and Machine-to-Machine (M2M) data generation will drive an explosion in data use in the region – but are public sector organisations ready to address the Big Data opportunity? CenturyLink’s launch of a cloud node in Singapore yesterday was in response to this pent up need from customers, said Gery Messer, Managing Director for the company in Asia Pacific.


CenturyLink expands its public cloud platform to Asia-Pacific region

SingaporeCenturyLink, Inc. today announced the availability of CenturyLink Cloud in Asia Pacific. The public cloud platform – available in the United States, United Kingdom, Canada andGermany, and now through one of CenturyLink’s data centers in Singapore – delivers enterprise-class control, agility, scalability and security backed by an industry-leading global network. With the expansion of the public cloud platform to Singapore, businesses in the Asia-Pacific region can turn to a single, trusted provider for public and private cloud infrastructure, managed services, colocation, networking and support for advanced hybrid scenarios.


ST Telemedia completes land acquisition for Singapore data centre

SingaporeSINGAPORE: ST Telemedia on Tuesday (Mar 17) announced that it has completed the acquisition of land to develop its flagship data centre facility in Singapore. The communications, media and technology investor said the land is located at Defu Lane and is in close proximity to mature data center clusters. The 150,000 square feet facility will be built with the highest Tier-III industry standards, as well as other building certifications such as LEED and BCA-IDA Green Mark.


Singapore to install more CCTVs at border checkpoints, public houses

SingaporeOver 1000 CCTV cameras will be installed at Singapore’s two land checkpoints by June 2017 to get greater coverage of activities, the Ministry of Home Affairs has said. This is on top of the existing 119 cameras monitoring the Tuas and Woodlands checkpoints. “These cameras will be connected to a video analytics system to enhance the identification of vehicles, and security threats such as intrusions and unattended baggage,” said Teo Chee Hean, Minister for Home Affairs and Deputy Prime Minister.


Xiaomi’s updated budget smartphone, Redmi 2, launches in Singapore

SingaporeWhile Xiaomi’s budget Redmi 2 is hotly anticipated in India, its launch in Singaporetoday was somewhat muted in comparison, with very little fanfare. Xiaomi’s Redmi 2 retails at S$169 (US$122) in Singapore. Put side-by-side with its predecessor, the Redmi 1S, it will seem like nothing much has changed on the surface. Despite being slightly lighter and thinner, it sports the same 4.7-inch IPS HD display and 720×1,280 pixel screen resolution as the 1S.


Singapore to launch online portal to streamline SME grants

SingaporeSingapore is setting up a portal to make it easier for small and medium businesses to find and apply for grants from the government. The first phase of the Business Grants Portal will be rolled out in the next year, said Teo Ser Luck, Minister of State for Trade and Industry today. The portal will consolidate 20 existing grants and categorise them under three categories – capability development, internationalisation and training.


SingPost and Trikomsel announce mysterious joint ecommerce venture in Indonesia

IndonesiaTrikomsel, one of Indonesia’s largest mobile device retailers, and SingPost, one of Asia’s biggest logistics providers for ecommerce, announced a partnership today to take advantage of the growing opportunities of ecommerce in Indonesia. The name – and even the exact nature – of the joint venture is still a mystery. However, the two firms are certain that they will create a company that acts as a partner for local brands and merchants in the ecommerce space.


Singapore police upgrading cameras to catch speeding drivers

SingaporeThe Singapore Police Force (SPF) is updating its camera technology to better identify speeding vehicles. 20 digital speed enforcement cameras will be installed at 11 sites across the city in phases this year, starting from 1 March. The police will be able to download images from the camera remotely, eliminating the need to retrieve and reload negatives as required with the older wet film cameras. This will allow the cameras to operate round-the-clock uninterrupted.


Singapore is ranked No. 5 in world for IP protection

SingaporeSingapore has won praise for creating a robust environment where intellectual property (IP) rights are protected and enforced. The republic has been ranked No. 5 among 30 economies assessed by the Global Intellectual Property Centre (GIPC), part of the U.S. Chamber of Commerce that manages IP-related issues. It scored 25.38 points out of a possible 30 in the International IP Index, behind the U.S. — which topped the list at 28.53 points — Britain, Germany and France.

How can SG government reduce the cost of ICT management?

SingaporeWith data volumes and devices under management increasing fast, the percentage of data centre IT operations costs spent on staff has ballooned to 68 per cent. Only 33 per cent of ICT costs are invested in innovation – whereas keeping the lights on swallows up the rest of organisations’ ICT budgets. This is according to a new benchmarking overview from HP, ‘The Case for Automation’.