Business Spectator — Telstra chief executive Andy Penn tells Business Spectator’s Alan Kohler and Stephen Bartholomeusz: Telstra sees itself as an active media player in a changing media landscape — The volume of data on fixed-line services is growing at the same rate as the volume of data on wireless — His vision for Telstra is for it to become a world-class technology company that is focused on customer advocacy and innovation
Datacenter Dynamics — Singapore-listed DeClout has announced an agreement to buy Pacnet’s Internet Service Provider (ISP) assets and business in Singapore and Thailand for a total of US$4.4 million in cash. This comes less than a year after Telstra acquired Pacnet for $700 million, and just months after Telstra announced that it would retire the Pacnet brand earlier this year.
IT News — Telstra will shed more than 400 call centre positions throughout Australia, with Townsville in northern Queensland the hardest hit by the staff reductions. According to the Communication Workers Union, most of the proposed redundancies will take place in Telstra’s customer service delivery team.
Business Spectator — Telstra chief Andy Penn has revealed that the telco giant will spend up to $US1 billion if it goes ahead with its plans to launch a new mobile phone venture with beer and food giant San Miguel in the Philippines. Speaking at the telco’s annual investor day in Sydney today, Telstra boss Andrew Penn said the telco would not spend more than $US1bn to establish the joint venture with additional financing for the new operation coming from San Miguel and banks.
IT News — NBN is readying itself to migrate Telstra’s special business services off copper and onto its fibre infrastructure, offering a proposed roadmap to the telco for migration. The roadmap illustrates how business customers on existing symmetric high-speed digital subscriber line (SHDSL) copper broadband connections – used for things like ATM services and ISDN lines – can be migrated.
IT News — NBN should be allowed to develop a separate wholesale business to develop products such as data backhaul connections for improved broadband service and mobile coverage in regional areas, a landmark review has recommended. Presently, 70 percent of Australia’s land mass has no mobile coverage, and service is poor in many other areas, requiring novel approaches to meet the economic challenges of extending existing high speed mobile networks to reach those geographies.
Telecom Asia — Last week, telco rivals PLDT and Globe each announced the launch of new broadband services, which both claimed could offer speeds of up to 1 Gbps in select areas. This scenario leaves little room for other players to gain an advantage, except those with the resources to invest in its own international submarine cable, landing station, backbone network, and spectrum.
Business Mirror — The entry of Telstra Corp. Ltd. into the Philippines will prove to be a game changer in the country’s telecommunications landscape, as it will usher in reforms in the duopolistic market that has been receiving complaints of bad service from its stakeholders. From being a market that capitalizes on calls and texts, the telecommunications sector is now making money out of the Internet. Data, according to experts, is now the new gold, and traditional services are now a thing of the past.
IT News — NSW’s transport cluster has secured suppliers for the second-last bundle of work in its mammoth next-generation infrastructure services overhaul, handing Telstra the majority of its telco operations. Telstra has been contracted to provide fixed voice services to the group of transport agencies for the coming five years under a $41.3 million agreement.
The Australian — Competition tsar Rod Sims has fired a broadside at Telstra over its claim that the ACCC acted outside its powers in a recent wholesale-pricing decision, saying that the telco giant played the “regulatory game hard” and he had a “diametrically opposed” point of view.
IT news — Telstra has lost its fight to get the fees it charges wholesale partners to access its fixed-line copper network raised by 7 percent, after the competition watchdog today cemented its draft ruling to instead drop the charges by 9.4 percent. In June the ACCC issued its draft determination on pricing for the declared fixed-line services, bumping up its previously proposed 0.7 percent fee drop to 9.6 percent after receiving more detailed information on Telstra’s operating expenditure and considering forecasted inflation and interest rate movement.
IT News — Telstra Apple users have been struggling with significantly slowed data speeds to and from Apple services for the majority of this week following a break in the SEA-ME-WE submarine cable. The problems come just after the Australian release of Apple’s new iPhone 6s last Friday.
ZDNet — Customers on the Telstra network have complained about substantial delays in downloading Apple services for most of the week, with Telstra now acknowledging a subsea cable issue and claiming that it is working on resolving it. The issue, flagged on broadband enthusiast website Whirlpool and onTwitter, has seen Telstra customers attempting to download or update their operating systems or apps across the iTunes Store and the App Store, as well as use streaming services Apple Music and Apple Radio, experience severe delays.
The Australian — While Telstra was involved in installing the first 1000 nodes and is carrying out about 60 per cent of the network planning and design work, Mr Penn said the telco had decided not to get involved in construction despite having preliminary talks with NBN Co. “We are were only going to do it on a basis that commercially works for us and that particular set of arrangement didn’t work for us,” Mr Penn told The Australian.
ZDNet — Telstra is looking to stay ahead of the curve by encouraging technological innovation through collaboration with startups, machine-to-machine (M2M) technology, and the Internet of Things (IoT) — but said that ensuring its network continues to be the best in Australia is still at the core of its business, and the driving force behind being able to deliver these capabilities.
Deal Street Asia — Indonesia’s largest telecom firm PT Telekomunikasi Indonesia Tbk(TLKM) and Australia’s Telstra have kick-started the operation of their joint-venture company TelkomTelstra, which is aimed at tapping the growing telecom application and services market across Indonesia and the region. TelkomTelstra has launched a customer experience centre in Jakarta to introduce potential customers to its integrated information, technology and telecommunication offering.
IT News — Telstra has begun rolling out 4G voice (VoLTE) services for some of its consumer customers, which will allow high-definition voice calls to be made using the carrier’s 4G network without a device switching to a legacy 3G network. The services will not be available for enterprise customers during the initial rollout, the telco said.
IT News — Dimension Data has secured a $32 million whole-of-government deal in South Australia to become the primary provider of email and collaboration tools to the state’s agencies for the next three years. The deal will see the state government source its email, calendaring, SMS, fax and webmail services from DiData under a centrally-negotiated pricing scheme.
Telecom Asia — Telstra announced last week that it was in talks with San Miguel Corporation (SMC), a food and beverage company and the largest conglomerate in the country, on a possible joint venture to offer wireless telecommunications services in the Philippines. While this by no means should be seen as the solution to the laggard performance of Philippine internet, this partnership could serve to reinvigorate the telecom market and give the Filipino consumer a third choice.
IT News — The competition regulator is on a collision course with the telecommunications industry over its plan to measure the performance of fixed broadband services. At the Australian Communications Consumer Action Network’s (ACCAN) annual national conference yesterday, Australian Competition and Consumer Commission (ACCC) chairman Rod Sims called on consumer advocates to lend their support to the proposal.