IT News — Telstra Apple users have been struggling with significantly slowed data speeds to and from Apple services for the majority of this week following a break in the SEA-ME-WE submarine cable. The problems come just after the Australian release of Apple’s new iPhone 6s last Friday.
ZDNet — Customers on the Telstra network have complained about substantial delays in downloading Apple services for most of the week, with Telstra now acknowledging a subsea cable issue and claiming that it is working on resolving it. The issue, flagged on broadband enthusiast website Whirlpool and onTwitter, has seen Telstra customers attempting to download or update their operating systems or apps across the iTunes Store and the App Store, as well as use streaming services Apple Music and Apple Radio, experience severe delays.
The Australian — While Telstra was involved in installing the first 1000 nodes and is carrying out about 60 per cent of the network planning and design work, Mr Penn said the telco had decided not to get involved in construction despite having preliminary talks with NBN Co. “We are were only going to do it on a basis that commercially works for us and that particular set of arrangement didn’t work for us,” Mr Penn told The Australian.
ZDNet — Telstra is looking to stay ahead of the curve by encouraging technological innovation through collaboration with startups, machine-to-machine (M2M) technology, and the Internet of Things (IoT) — but said that ensuring its network continues to be the best in Australia is still at the core of its business, and the driving force behind being able to deliver these capabilities.
Deal Street Asia — Indonesia’s largest telecom firm PT Telekomunikasi Indonesia Tbk(TLKM) and Australia’s Telstra have kick-started the operation of their joint-venture company TelkomTelstra, which is aimed at tapping the growing telecom application and services market across Indonesia and the region. TelkomTelstra has launched a customer experience centre in Jakarta to introduce potential customers to its integrated information, technology and telecommunication offering.
IT News — Telstra has begun rolling out 4G voice (VoLTE) services for some of its consumer customers, which will allow high-definition voice calls to be made using the carrier’s 4G network without a device switching to a legacy 3G network. The services will not be available for enterprise customers during the initial rollout, the telco said.
IT News — Dimension Data has secured a $32 million whole-of-government deal in South Australia to become the primary provider of email and collaboration tools to the state’s agencies for the next three years. The deal will see the state government source its email, calendaring, SMS, fax and webmail services from DiData under a centrally-negotiated pricing scheme.
Telecom Asia — Telstra announced last week that it was in talks with San Miguel Corporation (SMC), a food and beverage company and the largest conglomerate in the country, on a possible joint venture to offer wireless telecommunications services in the Philippines. While this by no means should be seen as the solution to the laggard performance of Philippine internet, this partnership could serve to reinvigorate the telecom market and give the Filipino consumer a third choice.
IT News — The competition regulator is on a collision course with the telecommunications industry over its plan to measure the performance of fixed broadband services. At the Australian Communications Consumer Action Network’s (ACCAN) annual national conference yesterday, Australian Competition and Consumer Commission (ACCC) chairman Rod Sims called on consumer advocates to lend their support to the proposal.
IT News — Australia’s telcos have put forward their proposals for the future of communications regulator ACMA, with the country’s two largest carriers recommending the regulator be severely wound back or scrapped altogether. In June the government announced it would conduct a root and branch review of the ACMA to determine whether the regulator was fit for purpose in a “rapidly changing” sector.
IT News — Telstra’s ‘media content’ home page has been infected with ‘malvertising’ which links to a malicious exploit kit. Malvertising is a form of distributing ‘injected’ malware into legitimate online advertising. A malvertisement appearing to show a Lamborghini Gallardo for sale, actually contained a link to redirect users (via Google’s own URL shortener) to a separate website where a Nuclear exploit kit payload was lying in wait. The payload in this case was a banking Trojan.
PRNewswire Asia — KUALA LUMPUR: Telstra Health, a division of Australia’s largest telecommunication and technology company, today announced several key contract wins and implementations of hospital electronic medical record systems in Malaysia and Thailand, adding to its existing customer base in Asia and its established offices in Hong Kong, Malaysia and India.
IT News — Telstra is investigating complaints from some of its customers that activating the Telstra Air service causes a sudden and dramatic decrease to the speeds they receive on their home broadband service. Complaints about the issue have surfaced on both the Whirlpool discussion board as well as the Telstra’s own crowd support page. The issues emerged after the company officially launched the network in June, following a free trial that began in November last year.
IT News — The competition regulator’s approval of TPG’s proposed acquisition of iiNet today will mean Telstra has a new fixed-line rival nipping at its heels. The ACCC was able to overcome its initial concerns about the effect the merger would have on competition to give the buyout the official stamp of approval. The $1.56 billion takeover of iiNet will allow TPG to leapfrog Optus to become the country’s second-largest provider of retail broadband services.
IT News — Telstra today recorded a 1 percent slump in net profit to $4.23 billion for FY2015, reporting its first full-year results without the CSL Hong Kong mobile business. The telco’s earnings – which were in line with analyst expectations – were affected by the May 2014 sale of its stake in CSL. “This is our first full financial year operating without the CSL Hong Kong business,” CEO Andy Penn said in a statement.
Financial Review — Telstra chief Andy Penn’s maiden profit has not disappointed but investors will need to see more evidence this year that new management’s strategy to transform the telco into a global technology company is making progress. Telstra is investing heavily in its mobile network to maintain its leadership position but the full-year results demonstrate the need to find more growth offshore as it outgrows in Australian market.
IT News — Australia’s telecommunications sector is continuing its crusade against the government’s proposed industry security reforms, with submissions to the draft legislation revealing universal opposition to the suggested changes. The Attorney-General’s Department released its ‘telecommunications sector security reforms’ in June. The sweeping draft laws would see telcos forced to hand over sensitive information about network changes and procurement plans in order to address national security risks.
IT News — Telstra received an average of 246 customer data requests from law enforcement every day in 2014-15 according to its latest transparency report, an increase of six percent on the previous year. The telco today revealed it responded to a total of 90,106 telecommunications data requests in the 12-month period, showing that the rate at which law enforcement is demanding access to customer information is increasing.
IT News — Five of Telstra’s rivals have come out strongly against the Department of Communications’ support for a hike in the regulated wholesale prices Telstra can charge access seekers for its copper network. The Competitive Carriers Coalition, comprising telcos Vodafone, Macquarie Telecom, iiNet, Nextgen Networks and MyNetFone today took umbrage at a submission to the ACCC’s enquiry on the issue written by Communications secretary Drew Clarke.
IT News — Australia’s biggest telco and the wider telecommunications industry have lashed out at the federal government over plans to introduce new security laws that represent further legislative burden on the sector. Late last month the Attorney-General’s Department released information on its proposed ‘telecommunications security sector reforms’, The laws aim to better protect telco infrastrucure and systems from attack, while also giving the government power to intervene when a security risk is identified.