Australia Picks Commercial Partner For Its Open Source Website Plan

The Australian Government has signed a deal with Acquia to deliver an open source content management system, govCMS, for its websites, John Sheridan, Government CTO has announced. GovCMS will use open source software Drupal and will be hosted on a public cloud, which will be provided by Acquia. Drupal was selected after the team assessed 18 other CMS systems. Acquia will also partner with local businesses so that govCMS can provide end-to-end services from website design and development to support and management.

http://www.futuregov.asia/articles/2014/sep/16/australia-partners-acquia-deliver-open-source-webs/

Adelaide City, Australia To Build Internet Of Things Innovation Hub

Adelaide City is developing an innovation space to enable entrepreneurs to develop and test new ways for everyday devices to communicate via the internet. The Internet of Things Innovation Hub will focus on trialling and then installing new services to improve transport, healthcare, education, utilities and energy sectors. Adelaide will be the first Australian city to set up such a hub.

http://www.futuregov.asia/articles/2014/sep/16/adelaide-city-australia-build-internet-things-inno/

Indian Marriage Registrations Going Online

The Dehli government’s revenue department plans to launch an online system for citizens to register their marriages. The portal is currently being trialled and, within a year, more services will be added, according to local news media reports. District offices will also have kiosks to allow those without the internet to register. The plan is for digital certificates to be provided in the long-term. There are also plans for birth and death certificates, as well as citizenship and residency forms.

http://www.futuregov.asia/articles/2014/sep/12/indian-marriage-registrations-going-online/

Australia Plans New Framework To Better Government Performance Reporting

The Australian government has proposed a new performance reporting framework to use better quality data to support government resource allocations. The framework introduces two new types of performance information – corporate plans and annual performance statements – “to improve the standard of planning and reporting for Commonwealth entities, especially regarding the delivery of public services and programmes”, the Department of Finance has said in its proposal – Enhanced Commonwealth Performance Framework – published this week.

http://www.futuregov.asia/articles/2014/sep/12/australia-sets-out-new-framework-better-government/

Singapore Launches Online National Child Care Registration System

Singapore parents can now search online and register for suitable child care centres for their children using a new centralised system. The Early Childhood Development Agency developed the Registration Management System to improve information sharing among parents and child care operators in the country. The online system, also available in a mobile-friendly version, lets parents search for child care centres by multiple fields, including location, age of the child, and programme type (eg. infant care, child care, or student care.)

http://www.futuregov.asia/articles/2014/sep/12/singapore-launches-online-national-child-care-regi/

Agriculture Department To Process All Import Documentation Online

Australian Department of Agriculture’s new online system for lodging imported cargo documentation launched yesterday, aiming to save commercial importers and customs brokers time and money. More than 31 million sea and air containers were imported into Australia last year, requiring around a million separate lodgements of documentation. “The documents are emailed, faxed or lodged in person at a front counter, adding time and expense to the process,” explained Raelene Vivian, First Assistant Secretary Compliance Division, Department of Agriculture.

http://www.futuregov.asia/articles/2014/sep/12/agriculture-department-process-all-import-document/

Creating More Value From Your Open Data Initiatives

Christopher Thomas (pictured), Government Markets Manager, Esri, believes that departments need to move beyond transparency and accountability as drivers for Open Data initiatives – and start focusing on the benefits to citizens. “It takes resources for organisations to open up their data,” notes Thomas. “So the question we are beginning to be asked by governments is – ‘how is the public benefiting from Open Data?’”

http://www.futuregov.asia/articles/2014/sep/11/creating-more-value-your-open-data-initiatives/

Philippines Targets Startup Growth As Part Of ICT Innovation Plan

The next big thing in business is actually quite small. Like many countries in the region, the Philippines sees startups as a key part of its economic future. By the end of 2016, its key IT agency wants to have 50 local startups based in the country with a minimum annual revenue of US$230,000. The recent Philippines Startup Report suggested that the country has “great potential” to become a startup hub in the region because of its fast growth, low operating costs, minimal competition and large English speaking population.

http://www.futuregov.asia/articles/2014/sep/11/philippines-targets-startup-growth-part-ict-innova/

Union hits out at proposed offshoring of ATO test & dev

Australia’s public service union has kicked up a stink over a proposal being assessed by the Tax Office that would see its application development and testing sent to the Philippines. The ATO has confirmed that it is thinking about handing its test and dev functions to Accenture, which already undertakes hundreds of millions of dollars worth of IT work for the agency. Under the deal, the work would be supported out of Accenture’s Philippines-based delivery centre.

http://www.itnews.com.au/News/392050,union-hits-out-at-proposed-offshoring-of-ato-test–dev.aspx

Jakarta Forms Team To Assess Officials’ Performance, Starts Competitive Testing

The government of Jakarta is forming a team of senior officials to assess the performance of civil servants across the city administration. The move will affect thousands of civil servants in the city, from agency heads to subdistrict heads and community health centre managers. “Under-performing higher-echelon officials will be demoted to lower positions or become staff,” Regional Secretary Sekda Saefullah announced this week. The city administration will also conduct tests to allow lower officials to be promoted into the higher ranks.

http://www.futuregov.asia/articles/2014/sep/10/jakarta-forms-team-assess-officials-performance-st/

India-Singapore City Partnership Makes Progress In Andhra Pradesh

India’s plan to call on Singapore’s experience of city management has made progress in the Indian State of Andhra Pradesh, where officials have requested advice on the development of a new capital city. The Singapore government would advise on the design of the city and how to make it an investment destination, according to news reports in Singapore. Two Singaporean senior politicians are currently in India, and as part of their visit are discussing and seeking to understand how Singapore could assist India in its plan to build 100 smart cities.

http://www.futuregov.asia/articles/2014/sep/10/india-singapore-city-partnership-makes-progress-an/

New Mobile App For Hong Kong Public Library Users

Hong Kong residents can now use library services on the go with a new mobile app called My Library. The app allows users to access personal library accounts and sign up for personalised alert services. The notifications include reminders to pick up reserved items once they are available and alerts when borrowed items are due. The app is developed and managed by the Hong Kong Public Libraries of the Leisure and Cultural Services Department.

http://www.futuregov.asia/articles/2014/sep/10/new-mobile-app-hong-kong-public-library-users/

Singapore Tourism Board Mulls Wearable Tech To Monitor Consumer Behaviour

The Singapore Tourism Board (STB) intends to test up to 1,000 wearable tags and 20 tag detecting devices at an unspecified tourist destination and at a conference venue in order to monitor consumer behaviour, according to new tender documents. The wearable technology will help the STB gather insights about tourist behaviour and allow the development of a strategy to use these devices in the future.

http://www.futuregov.asia/articles/2014/sep/09/singapore-tourism-board-mulls-wearable-tech-monito/

Australia Sets Tough New Cyber Security Requirements For All Contracts

The Australian Government has published draft clauses to be included in all services contracts to ensure that suppliers meet high cyber security and data protection standards. In a recent blog post, the Australian Department of Finance announced that it has drafted model contract clauses in consultation with Attorney General’s Department and Department of Defence. The clauses apply to contractors and their subcontractors, and are intended to “define service  providers’ responsibilities in order to manage cyber security risks,” the blog post said.

http://www.futuregov.asia/articles/2014/sep/09/australia-sets-tough-new-cyber-security-requiremen/

Government To Appoint CIOs To Drive Digital India Initiatives

NEW DELHI: The government will appoint nodal officers at key ministries to ensure smooth implementation of Prime Minister Narendra Modi’s ambitious over Rs 1 lakh crore ‘Digital India’ programme. The new posts of ‘Chief Information Officers’ (CIO) would be created in at least 10 key ministries to supervise the implementation. Besides, a Digital India Advisory Group (DIAG) would also be created, which will be headed by Minister of Communications and IT Ravi Shankar Prasad.

http://www.siliconindia.com/news/technology/Government-To-Appoint-CIOs-To-Drive-Digital-India-Initiatives-nid-172209-cid-2.html

How CRM Transformed The Performance Of A Japanese Hospital

Guided by its motto ‘Never refuse to help’, Saiseikai Kumamoto Hospital (SKH) provides free and heavily-subsidised medical care to low income patients in Japan, as well as to residents of sparsely populated areas of the country. However in the absence of a centralised patient information management system, SKH was having a hard time living up to its goal of providing local medical care. With 400 beds, SKH is the major hospital in the Prefecture, providing acute-care and remaining open around-the-clock. More than 9000 patients are brought to the hospital by ambulance every year.

http://www.futuregov.asia/articles/2014/sep/03/how-crm-transformed-performance-japanese-hospital/

Jakarta Launches One Stop Service Agency

The newly established One Door Integrated Services Agency (BPTSP) will establish 520 service offices in Jakarta in the next year, providing residents a single point of entry in to the often confusing city bureaucracy. As part of the reform, current licence issuing departments will see all licensing consolidated in the new agency.

http://www.futuregov.asia/articles/2014/sep/02/jakarta-launches-one-stop-service-agency/

Singapore Agencies To Appoint Chief Information Security Officers

Government agencies in Singapore will appoint Chief Information Security Officers to counter the increasing threat of cyber attack, Communications Minister Yaacob Ibrahim has announced. Speaking at an event organised by the Infocomm Development Authority of Singapore (IDA), he said: “The Government will appoint Chief Information Security Officers to strengthen the infocomm security governance in government agencies.”

http://www.futuregov.asia/articles/2014/aug/28/singapore-agencies-appoint-chief-information-secur/

Australian Government Plans To Continuously Refresh Panel Of Cloud Suppliers

The Australian Government has proposed setting up a panel of suppliers in December which will be continuously refreshed so that new products and vendors can be added. “As demand changes over time, Finance will add more categories through the iterative refreshes of the Panel,” said a Cloud Procurement Discussion Paper published by the Department of Finance earlier this month. “This will provide flexibility to capture new services available in the market and also increase competition. Providing multiple opportunities for suppliers to join the Panel will allow new industry participants to access government business,” it added.

http://www.futuregov.asia/articles/2014/aug/28/australian-government-plans-continuously-refresh-p/

What Is An ‘Ops Centre’? Futuregov Explains

Singapore’s Prime Minister, Lee Hsien Loong, recently announced plans for the city to build an “ops centre” in his National Day Rally speech, following the example of Rio De Janeiro in Brazil. But what does an ops centre do – and are there any in the region? An ops-centre combines real time information from CCTV feeds and other data sources, allowing responses to be managed by a single team. In Rio De Janeiro, “all the emergency services, all the key public agencies report to it,” Loong said. “They have cameras around the city so they can see what’s happening, it’s manned by 50 officers and they can give commands and make things happen if there’s a disaster.”

http://www.futuregov.asia/articles/2014/aug/27/what-ops-centre-futuregov-explains/