Next Gov — Singapore might be a small island country in Southeast Asia, but it has recently had big wins with its e-government programs. Its recipe for success? Creating services based on the actual needs of the citizens, rather than the needs it assumes they have, said Singapore Chief Information Officer Chan Cheow Hoe. “In the past, the government thinks that they know what you want, and that’s probably the biggest mistake in the world,” said Hoe, speaking Thursday at the AWS Government, Education and Nonprofits Symposium.
Times of India — NEW DELHI: Microsoft CEO Satya Nadella, Airbus Group CEO Tom Enders, Tata Group chairman Cyrus Mistry, Reliance Industries chairman Mukesh Ambani and Wipro chairman Azim Premji will be among 400 corporate honchos who will attend the launch of the government’s ambitious ‘Digital India’ initiative on July 1. Prime Minister Narendra Modi is expected to launch the logo for the Rs 1.13 lakh crore project using a laser beam in front of an audience of about 10,000 people.
eGov Magazine — Prime Minister Narendra Modi will launch digital locker facility on on July 1. Digital Locker, which is one of the key initiatives under the Digital India programme, will help citizens digitally store their important documents like PAN card, passport, mark sheets and degree certificates. “Digital Locker will be launched on July 1 by the Prime Minister,” an official release said.
The NSW government will set aside nearly $100 million worth of capital funding to be spent on IT enhancements within its flagship customer service entity Service NSW. Service NSW has consolidated the customer-facing transactions previously operated by agencies like Roads and Maritime Services and the births, deaths and marriages registry. It is working to inject a level of digital functionality and customer service innovation seen in industries like banking into public sector service delivery.
SINGAPORE will continue to invest in public research & development (R&D) in electronics, said Minister for Trade and Industry Lim Hng Kiang on Friday. “(This will) develop critical capabilities that pre-position Singapore to seize opportunities offered by new or disruptive technologies,” said Mr Lim, who was speaking at the opening of Seagate Technology’s S$100 million Seagate Singapore Design Centre.
Intel’s Innovate for Digital India challenge is all about encouraging innovation via ideas that will solve the digital divide in India, leading to a truly digital India across all sections and sectors of society. This challenge is a collaborative effort from Intel and DST (Department of Science and Telecommunication). We spoke to Mr. Sandeep Aurora, Director, Marketing & Market Development, Intel South Asia to understand the vision and various aspects of Innovate for India Challenge.
NEW DELHI: The blitzkrieg of publicity over the first anniversary celebrations of the Modi government is not likely to subside into a sulky silence, with the PM’s digital team drawing up plans for more interactions on social media platforms in the coming year, including a continuing presence on Weibo. “During one of the meetings in May this year, the PM had casually said he was getting many mentions on Twitter, but wasn’t able to respond to as many. ..
NEW DELHI: The government will soon launch Digital India Platform (DIP) that will provide freelancing opportunities to computer literates in the country. Under the scheme, all government documents will be digitised with the help of people who can type on computer or mobile devices. “We are almost ready with DIP and testing its beta version. Under this programme we will scan government documents and split line by line or row by row depending on the case.
In Indonesia, the lab held workshops with the Banda Aceh city government and civil society groups to release and use data on education. The labs team first consulted civil society organisations on the kind of data they need. They were then joined by journalists in another session to learn where and how to get open data, and how to translate the data into useful information for citizens.
According to Don Pressley, Senior Vice President of Booz Allen Hamilton, Singapore offers an excellent example of government, society and industry working together to advance the digital nation agendas. In that sense, Singapore offers the gold standard of Smart Government. Pressley should know. He has been with Booz Allen Hamilton for many years, the leading provider of management consulting, technology, and engineering services to governments around the world in defense, security, and civil markets. Until recently, he was based in Dubai, and three months ago he moved to Singapore.
In order to maximise efficiency and best serve the needs of the citizens, collaboration between government organisations is key. Governments which have adopted this philosophy would now be looking for the best possible way to facilitate that collaboration – and geospatial data sharing offers a massive opportunity for governments to maximise their potential. A report, ‘Improving collaboration using geospatial technology’, shows how by creating a common GIS environment, agencies can improve collaboration practices through spatial data and fully leverage GIS investments that they have made.
Japan has called for people to create smartphone apps using the government’s database of disaster-response maps. The apps should be able to display the user’s current location through GPS and directions to the nearest evacuation centre. Other features could be displaying the safest route for evacuation, highlighting dangerous areas, and accounting for loss of data connections and disabled users.
This week FutureGov looks at Hong Kong’s open dataset on accessible facilities. The dataset has the names of shopping malls, food courts, museums, theatres, churches and more which can be accessed by people with movement, visual or hearing impairments. Each listing has details on which parts of the building have accessible facilities. You can see whether the ticketing counter at a museum is accessible to wheelchair users, or whether a carpark has lots reserved for disabled drivers. It also gives the address and contact number of these venues.
The number of datasets on Malaysia’s open data portal has grown over 50 per cent just this month. The official leading the country’s big data initiative credits this to the work of the government’s “open data champions”. FutureGov spoke with Dr Karl Ng, Director, Innovation Capital, Multimedia Development Corporation (MDeC), to find out how Malaysia plans to open up its data to citizens.
The Malaysian government has introduced an online course on data science for its civil servants, while seven local universities are to offer data science courses to students. The online course is available to the public and private sectors through Coursera, a web site for massive online open courses (MOOCs), using material from Johns Hopkins University. In two days after announcing the course, “we received more than 400 applications for this course”, Dr Karl Ng, Director of Innovation Capital at Malaysia’s Multimedia Development Corporation (MDeC), and the lead official for the national Big Data plan, told FutureGov.
Agencies in the Philippines are connecting their systems to improve data sharing and meet a target of citizens incorporating their businesses in eight days, rather than the current 34 days. Companies will be able to get their social security employer numbers and tax identification numbers at the Securities and Exchange Commission, instead of having to visit the tax and social service agencies separately.
The Australian Government has published its examination of the key opportunities and challenges for the country in the next 40 years. The 2015 Intergenerational Report: Australia in 2055, sets out the key challenges faced by the nation, including an ageing demographic, climate change, water shortages and the need for better infrastructure. It also sets out ways for government services to adapt to meet these new challenges, including through digital services, better data sharing and greater integration between state and federal government.
Australia’s new e-government unit, the Digital Transformation Office, has set out criteria that digital services right across government must meet before they are launched. The criteria, which were adapted from the UK Government’s Digital by Default standards, will apply to all new services and existing ones with more than 50,000 transactions per year. The DTO’s first requirement is that agencies research and understand user needs when they are designing services.
Jakarta is now tracking and publishing its budget meetings with citizens for the first time. “Starting this year, suggestions from Musrenbang meetings will be uploaded on the internet so residents can see whether the suggestions conveyed in meetings are delivered”, Governor Basuki Tjahaja Purnama said. Prior to this, suggestions from these meetings were not recorded electronically and were not publicly available.
Malaysia has announced two moves to boost its use of open data: the selection of 31 civil servants to advise ministries and agencies to implement open data projects, and a partnership with UK non-profit Open Data Institute. The “national open data champions” will identify high impact government projects and data required to develop solutions, and ensure the quality of data so it can be shared and used, the Malaysian Development Corporation and Malaysian Administrative Modernisation and Management Planning Unit announced.