How New Zealand’s new e-government portal listens to citizen feedback #cloud #cloudcomputing

New Zealand’s new e-government web site – – is focused on meeting user needs, the government has said. FutureGov spoke with the Department of Internal Affairs (DIA) to find out how the agency has used user feedback in the new web site. Users have told the government that they don’t want something flashy and with a lot of images, but a service that gets the job done, said Nadia Webster, Principal Adviser, Digital Engagement at DIA.

Government’s crowdsourcing portal MyGuv to be revealed in a new avatar soon

NEW DELHI: The government’s idea crowdsourcing platform is ready to roll out an update in the next month or so, with the new version expanding scope of activities, along with upgrade of technology tools being used to analyse data.  Version 2.0 of will have opinion polls related to policy issues, detailed surveys to supplement field data collection, and collaborative writing for white papers across different ministries and government departments, Gaurav Dwivedi, MyGov chief executive officer told ET.

Australia and New Zealand lead on data publication

Australia and New Zealand publish the most open government datasets in the region, according to the Global Open Data Index published by the Open Knowledge Foundation (OKF) this week. Both Australia and New Zealand rank fifth out of 97 countries in the index, which judges availability and accessibility of 10 key government datasets based on whether they are available to the public for free on the internet. The United Kingdom has come out on top with all the 10 datasets published in open formats.

India launches app to government and private services into one platform

Karnataka State, India this week launched Mobile One, a new app which pools together over 4000 private and government services for its citizens. Available on Android and iOS platforms, the app allows the public to access to government-to-citizen services and business-to-consumer services.Services include payment platforms for utilities, phone bills and taxes, and access to healthcare directories and transport services.

Indonesian students to use enterprise-grade productivity tools for e-learning

An Indonesian university has improved its campus’ e-learning portal by integrating a suite of cloud-based enterprise-grade productivity and communication services from Microsoft. The Universitas Gadjah Mada (UGM), one of Indonesia’s largest universities with 60,000 students, has chosen to adopt Office 365 for Education because it provides students with access to productivity tools that are commonly used in the workplace.

Indian city uses GIS to track illegal water and sewage usage

Ludhiana city in Punjab, India is using geographic information systems (GIS) to identify citizens who are using water and sewage infrastructure illegally. City officials are going through satellite imagery of properties to check which ones have illegal sewage and water connections. Residents have not paid over INR 1.9 billion (US$30.7 million) in water and sewage bills, local media reports claim. The city has a population of 1.6 million.

Victoria to release real-time bus data

Public Transport Victoria is set to release long-awaited real-time arrival APIs for the state’s buses and trams by March 2015, meaning Victorian commuters should soon be able to rely on GPS-based arrival information rather than a static timetable.  The transport authority is planning to hand over the information to developers via a series of ‘hackathon’ events in Melbourne promoting the data release. It has set itself a target of fostering at least three new or “significantly improved” digital products before 31 May.,victoria-to-release-real-time-bus-data.aspx

South Australian IT projects run $90m over budget

South Australia’s Auditor-General Simon O’Neill has uncovered $90 million worth of cost overruns across the state government’s four worst-performing IT projects, with the situation projected to get worse before it gets better. O’Neill has released the findings of his review into SA Health’s Oracle Corporate System (OCS) and Electronic Patient Administration System (EPAS) rollout; Treasury’s Revenue SA Information Systems to Enable Compliance (RISTEC) rollout; and the Department of Communities and Social Inclusion’s (DCSI) Concession and Seniors Information System (CASIS) development.,south-australian-it-projects-run-90m-over-budget.aspx

No more waste to cut, say Australian CIOs and CFOs

Eliminating waste is the least effective way to reduce costs in Australian public service agencies, according to an exclusive survey of chief information officers (CIOs) and chief financial officers (CFOs). The survey of attendees to the FutureGov Summit, Canberra, held earlier this month asked 110 senior IT and finance officials what is “the most effective way to reduce costs” in their agency.

No more waste to cut, say Australian CIOs and CFOs

Eliminating waste is the least effective way to reduce costs in Australian public service agencies, according to an exclusive survey of chief information officers (CIOs) and chief financial officers (CFOs). The survey of attendees to the FutureGov Summit, Canberra, held earlier this month asked 110 senior IT and finance officials what is “the most effective way to reduce costs” in their agency.

How to protect your government mobile apps

A new report, ‘Mobile Security that Helps Enable the Business’, reveals that 60 per cent of large organisations have an enterprise-wide mobility strategy or will within the next year. Moreover, 63 per cent of respondents rated mobile apps for customers or staff as their top concern. As your agency rolls out more apps, how can you ensure that your enterprise data and citizens’ privacy are protected?

Australian Tax Office must improve web site, says auditor

The Australian Taxation Office (ATO) must improve the quality of its web site to make it easier for citizens to find information, a report by the Australian National Audit Office (ANAO) has said. Based on monthly surveys, the auditors found that 44 per cent of people calling customer contact centres had first accessed the web site. “This suggests that the number of calls is likely to have been less had these callers been able to obtain the information they needed online,” the report said.

Hong Kong to launch new innovation ministry, expand sensor use

The Hong Kong Government intends to create a new innovation ministry to improve e-government and the use of technology in public services, Daniel Lai, Government Chief Information Officer (GCIO), has said. “Hong Kong is in the process of setting up a new ministry looking after innovation and technology. We are into the last hurdle, which is the finance committee, and hopefully it will be passed by our honorable politicians very soon,” he told the FutureGov Forum in Hong Kong this week.

How to really open up government

Providing data is an important part of opening up government, but that’s not where it ends. Governments can better consult citizens when making decisions, and create services and policies with together. FutureGov has a published a new eBook: a guide to successful open government initiatives in the region.

Open dataset of the week: Malaysia public finance

As taxation increases, so does the public’s concern about where that money is going. In Malaysia, a goods and services tax (GST) has just been introduced, so it seems timely to view the public sector’s spending data to see where that money will go. The dataset is published in full by the Malaysian Government, hence why it’s this week’s open dataset of the week.

750,000 Km Of Cable To Connect All Villages With Broadband in India : Prasad

NEW DELHI: Minister for Communications and Information Technology Ravi Shankar Prasad has said that 750,000 km of cable is proposed to be laid over next three and a half years to provide broadband in every village of the country, the ministry said in a statement. “This project aims at digital empowerment of people and will be a game changer,” Prasad, said at the first MyGov Samvaad programme held on Saturday evening while interacting with contributors of ideas for the Digital India project.

How India used GIS in elections monitoring, disaster recovery

India’s national geographic information system (GIS) was used to monitor the 2014 general elections and gauge damage caused by natural disasters. The National Remote Sensing Centre told FutureGov how its GIS tool, Bhuvan, was used and how it has quickly responded to users. Bhuvan was used to monitor inputs and to measure impacts of disasters for reconstruction after the recent Jammu and Kashmir floods and Andhra Pradesh cyclone this year, Vinod Bothale from the National Remote Sensing Centre said.

Virtual Singapore project to be ready by 2017

SINGAPORE: The Republic is likely to see its first three-dimensional (3D) city model platform for knowledge sharing and community collaboration by 2017, said the National Research Foundation (NRF) on Monday (Dec 1). The NRF unveiled plans for the S$73 million Virtual Singapore project – one of the projects under the Smart Nation vision outlined by Prime Minister Lee Hsien Loong last week.

Australia’s next e-government portal design proves controversial

Australia’s new e-government portal, currently in beta, has proven easy for users to understand, but its design is controversial, according to user feedback released this week. “People are mostly happy with the ease of finding things and the prioritisation of information, but… the design is a bit polarising with many disliking it,” a new blog on the website revealed.

Indonesia to regulate so that ministries use shared services in 2015

The Indonesian government will regulate to push all ministries and agencies next year to use shared services, the Ministry of Bureaucratic Reform has exclusively told FutureGov. The government is working on regulations to “push every single ministry and agency to use … [a] single system”, Rini Widyantini, Deputy Minister for Institutional Affairs told FutureGov.