Vodafone Australia has signed long-term managed services partner Nokia Networks to continue running the telco’s network operations for four more years. Nokia Networks has provided managed services for VHA since 2006. It also supplied the telco with a 3G network in 2004. The contract extension will see Nokia Networks provide remote network management from its global delivery centre in India. The company will also provide service management for Vodafone’s multi-vendor paging, 2G, 3G and 4G+ networks.
NEW DELHI: Top telecom operators including Bharti Airtel, Vodafone India and Idea are actively working with mobile application vendors to improve the network performance and experience for smartphone users that will help them retain subscribers and drive data revenue. Idea Cellular’s chief marketing officer Sashi Shankar and Aircel’s chief technology officer Sameer Dave told ET separately that the companies are in discussions with e-commerce firms and other services that require high traffic and high volume.
MUMBAI: As telecom operators bid aggressively to retain existing airwaves and total bids crossed Rs 1.03 lakh crore on Monday, leading domestic lenders are getting worried, expressing reservations about their ability to disburse loans to the sector. “We will be extremely cautious about lending to the sector,” said Arundhati Bhattacharya, chairperson of State Bank of India.
Australia mobile customers get some of the best 4G LTE coverage in the world but are receiving less than impressive data speeds, large-scale user research shows. Data from 11 million users across 76 countries collected by wireless coverage mapping company OpenSignal during November 2014 and January 2015 showed Spain now leads the data speeds field, with 18 megabits per second on average.
NEW DELHI: Vodafone India has sought more time from sectoral regulator Trai to stop using ‘111’ for its customer care services, citing inconvenience to subscribers from any immediate stoppage. Telecom Regulatory Authority of India (Trai) had asked the company on March 2 to stop use of ‘111’ number as it violated the national numbering plan. Vodafone was asked to submit a compliance report by March 10.
Vodafone has shifted its national customer support operations into a new $12 million facility in Hobart. The centre will service all of Vodafone’s 5.3 million Australian customers, the telco said, and had created 700 new jobs for workers in Tasmania. Vodafone’s general manager of customer care Matt Patterson told iTnews over 1000 staff would be relocated from Vodafone’s Kingston call centre, which is set to close by the end of the year.
NEW DELHI: Mobile phone operators Vodafone India and Aircel have started talks with the government on how to speed up the much delayed national broadband project, which will form the backbone of the Digital India initiative. The government recently set up an expert committee on the National Optic Fibre Network (NOFN) to suggest ways to fasttrack the project and the best technology options. The panel was also asked to recommend possible business models.
Vodafone has partnered Fairfax-Nine joint venture, Stan, to deliver customers on-demand video content in a deal similar the telco’s recent Spotify offering for red plan customers. The deal cements it push into content and follows the recent agreement with the Sydney Morning Herald to offer subscriptions red plan customers. The partnership also coincides with the announcement to offer shared data plans, aimed at softening the blow for many customers increasingly streaming data-heavy video content.
Vodafone continued to lose customers in 2014, dropping 46,000 subscribers for the full year despite user growth in the second half. Hutchison Telecommunications Australia today posted its results for its 2014 fiscal year, revealing a $308 million loss in its 50 percent share of the telco. It attributed the loss to a 9 percent fall in Vodafone customer service revenue, which stemmed from subscriber losses in recent years as well as accelerated depreciation in network assets.
The Year of the Sheep will bring instant rewards for Vodafone customers as the telco rings in the Chinese New Year with free calls to countries across Asia. The free calls will last for four days and will be for post-paid customer calls to China, Hong Kong, Indonesia, Malaysia, Singapore, Taiwan, Thailand and Vietnam. It starts at 12am on February 19 and runs until 11.59pm on February 22.
Australia’s third largest telco Vodafone has completed a three-year turnaround effort initiated following large-scale network and customer service issues in 2010. The telco’s CEO Inaki Berroeta today said the company had completed its efforts to reverse a negative perception stemming from underinvestment in its mobile networks, and was now focusing on directing the business for growth.
A yearly report compiled by the communications regulator on the number of requests law enforcement agencies make to carriers for user metadata is “unnecessary”, “inaccurate” and should be scrapped, according to Australia’s third largest telco Vodafone. Vodafone’s general manager of industry strategy and public policy Matthew Lobb made the comments today as part of a hearing into the Government’s proposed data retention scheme.
The goal of having all the dedicated hardware and software needed to operate a telecommunications network replaced by software running on standard servers – or ‘network functions virtualisation’ (NFV) – is proving to be the nirvana of the telecoms world. It is still early days for NFV. Gartner’s 2014 technology hype cycle does not even acknowledge its existence, but rather includes it in the category “software defined anything”, which it positions in the early stages of the journey to the ‘peak of inflated expectations’, and a good five to 10 years away from the ‘plateau of productivity’.
NEW DELHI: Top carriers Bharti Airtel and Vodafone India are developing apps and pushing carrier billing to connect directly with a surging smartphone user base in a bid to stay relevant, but internal challenges limit them from aggressive changes such as making acquisitions in complementary businesses such as cable TV, a strategy their global peers are using to counter the threat from over-thetop (OTT) players.
Vodafone has revealed it is working on a methods to store details of its customers’ internet usage for 90 days as a service to users, but warned the facility would not be in place in time for the potential introduction of the Government’s proposed mandatory data retention regime Vodafone general manager of industry strategy and public policy Matthew Lobb today fronted a parliamentary inquiry into a revision of the existing Telecommunications (Interception and Access Act), of which mandatory data retention has been a major theme.
Under the partnership, the Vietnamese mobile service provider hopes to benefit from Vodafone’s technology as well as its established systems to improve service quality and competitiveness. Customers will have the opportunity to enjoy useful services that have been deployed worldwide by the UK firm. “Vodafone’s seasoned customer care policy will be very helpful to enhance effectiveness of Vinaphone’s customer care service and help us meet customers’ increasing demands. The cooperation will also make the Vinaphone brand more popular around the world,” said the State-owned firm’s spokesman Doan Xuan Hop.
Vodafone Hutchison Australia has chosen equipment vendor Ericsson to build its new core network, and plans to be Australia’s first telco to offer voice services over a 4G network. The partnership forms part of an effort by the telco to replace a network hobbled together as a result of its 2009 merger with Hutchison,. The patched network was blamed for service issues resulting in a customer exodus following the ‘Vodafail” movement in 2010. The deal will run for five years and is understood to be worth hundreds of millions of dollars.
Vodafone will re-allocate the 850MHz spectrum used for its 3G network to expand its 4G coverage, joining the race against Telstra and Optus as Australia’s biggest telcos look to beef up their 4G offerings. Vodafone today announced it would refarm the spectrum to speed up its 4G rollout in order to reach a target of 4G coverage across 95 percent of the country’s metropolitan population by the end of the year.
It might only make up 1.1 per cent of New Zealand’s population, but Papakura has raced ahead to become the first district to receive super-fast 4G mobile technology with 700MHz spectrum. Responsible for the Kiwi first was Vodafone, the first telecommunications company to roll out 4G in New Zealand. The telco giant is also the first to successfully trial rural 4G using 700MHz spectrum at Lake Brunner on the West Coast of the South Island last year.
SHENZHEN, CHINA: Huawei, a global information and communications technology (ICT) solutions provider, has announced the implementation of GSM-LTE Dynamic Spectrum Sharing (GL DSS) trial with Vodafone Spain. GL DSS is able to improve LTE capacity by up to 50 percent through maximizing wireless spectrum utilization.