NEW DELHI: Top carriers Bharti Airtel and Vodafone India are developing apps and pushing carrier billing to connect directly with a surging smartphone user base in a bid to stay relevant, but internal challenges limit them from aggressive changes such as making acquisitions in complementary businesses such as cable TV, a strategy their global peers are using to counter the threat from over-thetop (OTT) players.
Vodafone has revealed it is working on a methods to store details of its customers’ internet usage for 90 days as a service to users, but warned the facility would not be in place in time for the potential introduction of the Government’s proposed mandatory data retention regime Vodafone general manager of industry strategy and public policy Matthew Lobb today fronted a parliamentary inquiry into a revision of the existing Telecommunications (Interception and Access Act), of which mandatory data retention has been a major theme.
Under the partnership, the Vietnamese mobile service provider hopes to benefit from Vodafone’s technology as well as its established systems to improve service quality and competitiveness. Customers will have the opportunity to enjoy useful services that have been deployed worldwide by the UK firm. “Vodafone’s seasoned customer care policy will be very helpful to enhance effectiveness of Vinaphone’s customer care service and help us meet customers’ increasing demands. The cooperation will also make the Vinaphone brand more popular around the world,” said the State-owned firm’s spokesman Doan Xuan Hop.
Vodafone Hutchison Australia has chosen equipment vendor Ericsson to build its new core network, and plans to be Australia’s first telco to offer voice services over a 4G network. The partnership forms part of an effort by the telco to replace a network hobbled together as a result of its 2009 merger with Hutchison,. The patched network was blamed for service issues resulting in a customer exodus following the ‘Vodafail” movement in 2010. The deal will run for five years and is understood to be worth hundreds of millions of dollars.
Vodafone will re-allocate the 850MHz spectrum used for its 3G network to expand its 4G coverage, joining the race against Telstra and Optus as Australia’s biggest telcos look to beef up their 4G offerings. Vodafone today announced it would refarm the spectrum to speed up its 4G rollout in order to reach a target of 4G coverage across 95 percent of the country’s metropolitan population by the end of the year.
It might only make up 1.1 per cent of New Zealand’s population, but Papakura has raced ahead to become the first district to receive super-fast 4G mobile technology with 700MHz spectrum. Responsible for the Kiwi first was Vodafone, the first telecommunications company to roll out 4G in New Zealand. The telco giant is also the first to successfully trial rural 4G using 700MHz spectrum at Lake Brunner on the West Coast of the South Island last year.
SHENZHEN, CHINA: Huawei, a global information and communications technology (ICT) solutions provider, has announced the implementation of GSM-LTE Dynamic Spectrum Sharing (GL DSS) trial with Vodafone Spain. GL DSS is able to improve LTE capacity by up to 50 percent through maximizing wireless spectrum utilization.
Vodafone experienced major network issues today which downed mobile services for customers right across the country for several hours, in an afternoon when customers of all three Australian network providers suffered degrees of service interruptions. Australia’s third largest telecommunications provider informed customers earlier today of mobile service issues affecting users in all regions of the country. Calls and SMS services were affected, with customers also reporting intermittent issues with data.
The world’s second-biggest mobile phone company Vodafone has revealed that government agencies in six unidentified countries use its network to listen to and record customers’ calls, showing the scale of telecom eavesdropping around the world. The United States and Britain both came in for global scrutiny and criticism after Edward Snowden, a former contractor with the U.S. National Security Agency (NSA), disclosed their vast phone, email and internet surveillance operations.