Cloud contact centre market still flat, says Frost & Sullivan, from AU

AustraliaMIS Asia — Despite a growth rate of 99.1 percent in 2014 and $6.1 million in generated revenue, the market awareness of the benefits of Cloud contact centres is still low in Australia. Cloud contact centre software company, IPscape, commissioned the report by about the current state of the Cloud contact centre market in Australia. The report found that despite that 70 percent of Australian businesses use Cloud services, of these, only 20 percent use a paid Cloud service.–sullivan/

The cloud to replace traditional IT in a decade? from HK

Hong KongEnterprise Innovation — A heated argument over the likelihood of cloud dominance in the local enterprise space in the next 10 years took place at Computerworld Hong Kong’s Cloud Tech Forum 2015 in July. At its 6th consecutive year, the event invited CIOs from China CITIC Bank and Ageas, as well as a research analyst, lawyer, an independent consultant together with a cloud provider to debate under the motion of “Cloud infrastructure will replace traditional IT infrastructure within a decade.”

NTT Group Announces Expansion of Partnership with SAP for SAP HANA® Enterprise Cloud

JapanBusiness Wire — TOKYO: NTT Group today announced that it has entered into a premium partnership with SAP to provide infrastructure services for SAP HANA® Enterprise Cloud. SAP HANA Enterprise Cloud is a private, secure cloud fully managed by SAP and supported by global partners, and is offered for companies that run mission-critical applications in the cloud.

DataOne Asia Inc. launches Cloud Secure 2.0

PhilippinesInquirer — DataOne Asia (Philippines) Inc. one of the country’s foremost IT managed services providers and the Philippines leading provider of ‘Managed Cloud Computing services’ for large and medium enterprise will host an important CIO briefing this coming Thursday morning October 1st at the Intercontinental Hotel in Makati.

Intralinks, HP team up in new data centre, from AU

AustraliaIT Wire — Global SaaS provider of secure enterprise content collaboration solutions, Intralinks, is to offer its solutions at a new data centre in Australia using HP products and technology. The new data centre, featuring the HP Helion OpenStack Platform, will deliver secure enterprise content collaboration capabilities to address what Intralinks says is growing customer demand for solutions that maintain compliance with national data sovereignty laws and regulations.

Cloud computing startup PerfectCloud to set up support office in India

IndiaIndia Times — NEW DELHI: Canada-based cloud computing startup PerfectCloud is planning to set up support office in India within three months to cater clients in Asia Pacific, Middle East and Africa market region. “PerfectCloud already has development office in Noida. We are in process of setting up support office here within three months. It will cater to our clients in Asia Pacific, Middle East and Africa market,” PerfectCloud CEO and founder Mayukh Gon told PTI.

Emerging technologies and the future of business

MalaysiaThe Stack — Agility is not a new concept in the IT industry. However, the proliferation of cloud computing has shone a spotlight on how technology is enabling companies to be more agile. When CIOs and CTOs refer to agility in the context of cloud computing, it can mean two things. The first is a reference to cloud agility in the technological sense: The ability to achieve true cloud agility is tied to the rapid deployment of computer resources.

$100 million Inspur-ation for Cisco’s China strategy

China.gifThe Register — Cisco has revealed the first concrete outcome of its new China strategy, inking a deal with the server maker best known for helping build the Tianhe-2 supercomputer. The Borg has long complained that China has been getting in the way of growth. Most recently, the company sent the broom through its executive suites before announcing a US$10 billion plan to revitalise the region.

Microsoft cuts deals in China with government organizations and companies

ChinaMicrosoft announced three new tie-ups in China on the same day that the country’s President Xi Jinping and a delegation visited its campus at Redmond, Washington. The seven deals with Chinese companies and government institutions will likely give Microsoft greater access to the country’s large market. Other companies like Cisco Systems and Hewlett-Packard have also announced ties with Chinese companies, a market that has been proving complex for U.S. companies because of the strong backing of the government for local players.

Cisco joins flurry of US-China tech partnerships

ChinaChannel News Asia — BEIJING: Cisco Systems Inc said Thursday it would form a joint-venture with Chinese server maker Inspur to sell networking and cloud computing products in China, where the Silicon Valley firm faces political pressure and declining sales. Cisco and Inspur said they would invest US$100 million in the project, although they offered few other details.

Check out all the big-shot tech execs who met the Chinese president in Seattle

ChinaBusiness Insider — Some of the most powerful tech leaders got together in Seattle to greet Chinese President Xi Jinping on his visit to the US Wednesday. And based on the group photo tweeted out by Seattle Times reporter Matt Day, it was a star-studded event:

Global Managed Services Market By Managed Services Type, End User Industry, Geography and Vendor Analysis – Forecasts, Trends and Shares (2015 – 2020)

APACPRNewswire — LONDON: New trends and technologies will drive the Global Managed Services Market to $229.59 billion by 2020 at a CAGR of 10.20%, from estimate of $128.19 billion in 2014. Most of the organizations have integrated managed services with their IT strategies. The service providers have experienced increase in their profits and service use with managed mobility, managed security, managed network and many other managed services. A clear vision and strategic objectives for managed services will make organizations more beneficial.—forecasts-trends-and-shares-2015—2020-2015-09-21

Game development and the cloud

MalaysiaBusiness Cloud News — BCN has partnered with the Cloud South East Asia event to interview some of its speakers. In this interview we speak to Sherman Chin, Founder & CIO of Sherman3D. Cloud South East Asia: Please tell us more about Sherman3D and your role in the gaming industry. Sherman Chin: I started game development during my college days when I did game development as hobby projects.

Good cloud, some cloud, more Cloud! from HK

Hong KongNetworks Asia — Some organizations that have spent some years on the sidelines trying to weigh their options about cloud migration may have finally been convinced it is time to jump on the cloud bandwagon. Early adapters, on the other hand, are showing progress in their cloud implementations, affirming meaningful adoption of cloud already, and admit more of their processes could be moved to the cloud.

Huawei releases OpenStack-based cloud disaster recovery solution

ChinaNetwork Asia — At the Huawei Cloud Congress 2015, Huawei released the industry’s first OpenStack-based cloud disaster recovery solution. This solution provides disaster recovery capabilities for cloud data centers that employ an open architecture. In addition, the solution helps telecom operators and large-sized enterprises provide disaster recovery services for tenants.

India: 8K Miles Software Services buys US-based NexAge Tech for $3m

IndiaDeal Street Asia — Silicon-valley based cloud services firm 8K Miles Software Services, a subsidiary of India’s 8K Miles Group, has acquired US-based IT and software services company NexAge Technologies (NexAge) for $3million in a cash and equity deal, the company announced on Friday. As part of the acquisition agreement, 8K Miles Software Services will acquire NexAge’s intellectual property, technical solutions, client contracts, and also the employees.

PLDT gains AWS partner status, strengthens cloud portfolio

PhilippinesTelecom Asia — PLDT, through its tech company, ePLDT, continues to bolster its enterprise solutions portfolio with its recent inclusion in the Amazon Web Services (AWS) Partner Network (APN). PLDT has also expanded its participation in the APN by being named an APN Direct Connect Partner, making it the only telco in the country to gain this status, the company said.

Alibaba’s Qiandao Lake DC sets high watermark

China.gifTelecom Asia — Alibaba’s computing unit AliCloud opened its eighth data center on Tuesday. With the facility at Qiandao Lake in Zhejiang province, the company aims to set new benchmark in energy efficiency and data center technologies. Dedicated for Alibaba’s IaaS public cloud offering, Aliyun, the new data center is an 11-floor building providing 30,000m2 of floor space. With five floors of data hall space, the data center has a capacity to hold 50,000 servers. The project is a partnership with local data center facility provider Waton Cloud Data.

Thomson Reuters to Serve Singapore Exchange Data Center Customers

SingaporeDatacenter Knowledge — Trading companies using colocation services in the Singapore data center operated by the Singapore Exchange now have the option to connect directly to the market data platform by the New York-based media giant Thomson Reuters. Singapore is already one of Asia’s primary business and telecommunications hubs, and as its importance continues to grow, so do the local data center infrastructure needs of companies both foreign and domestic.

Veeam signs with ECS to extend Malaysian distribution of datacentre solutions

MalaysiaMIS Asia — Malaysian IT solutions distributor ECS ICT has signed with Veeam Software (Veeam) to offer data centre availability solutions to approved Veeam Resellers, through its wholly-owned subsidiary, ECS Pericomp. ECS ICT chief executive officer Soong Jan Hsung said: “With the challenging environment, corporations will have to maintain an ‘always-on’ business, hence our partnership with Veeam is timely.”