NEW DELHI: Country’s third largest software services firm Wipro today said it has implemented customer relationship management (CRM) solution at SRL Diagnostics to help transform its customer care operations. SRL Diagnostics is one of India’s largest pathology lab networks with 12 reference labs, four Centers of Excellence and 281 network laboratories. No financial details of the partnership were shared. Wipro successfully deployed the Oracle Service Cloud, delivering an enhanced and virtually seamless experience across various touch-points for SRL’s customers, Wipro said in a statement.
TAIPEI–Taiwanese computer maker Acer Inc. (宏碁) on Friday said it plans to begin selling its laptops and desktop computers running Google’s Web-based Chrome OS in Taiwan next week to strengthen product offering for education and business markets. The company’s 11.6-inch Chromebook will start from NT$8,690 (US$286) and the larger 13.3-inch model will cost NT$11,900, according to Acer. Its Chromebox desktop PC will start from NT$7,990 — higher than Asustek Computer Inc.’s (華碩) similar product that also launched Friday priced at NT$5,999.
WASHINGTON: Global smartphone sales grew at a healthy pace in the third quarter, boosted by low-cost handsets in emerging markets, industry research showed on Thursday (Oct 30). The research firm IDC said global smartphone shipments jumped 25.2 percent from a year earlier to 327.6 million in the quarter, and were up 8.7 percent over the second quarter. “Despite rumours of a slowing market, smartphone shipments continue to see record-setting volumes,” said IDC’s Ryan Reith.
LOS ANGELES, Oct 31 — The Galaxy A5 and Galaxy A3 are handsets for those of us that place a premium on style and social networking. The new handsets, which Samsung describes as “trendy,” are extraordinarily slim (the A5 is 6.7mm thick and the A3 and 6.9mm), use plastic in favour of a quality metal unibody, and are aimed at young connected consumers. So as well as a premium feel the handsets both boast very generous 5-megapixel front facing cameras for facilitating selfies which are supported by a host of features such as auto focus and auto face detection and remote shutter release to ensure the best self or group portrait.
NEW DELHI: World’s largest social networking site Facebook has set up the India Client Council to offer a forum to brands to share ideas about the future of marketing. The Council includes companies like Tata Motors, Flipkart, Airtel, P&G, Madison World, ICICI Bank, HUL, Micromax and Future Group among others. Apart from India, Facebook has global, EMEA, Brazil and UK councils.
HAINAN, China–Internet giant Tencent Holdings Ltd. is getting help from International Business Machines Corp. to attract business customers, as the Chinese company diversifies its offerings beyond games and online communication. The companies said they signed a preliminary agreement to develop cloud-based offerings that would be provided by Tencent to sectors like banking, retail and health care, including services like management tools and analytics. The offerings will be run from Tencent data centers, the companies said, though Tencent has the option to use an IBM data center in Hong Kong.
If you’re a successful Chinese mobile startup, I’ve got some good news: Tencent wants to help you. As part of a recent event celebrating the 5.0 release of its mobile app platform Yingyongbao, the company has announced what it calls its “double-hundred plan.” According to Tencent social media services group VP Lin Yongtao, the double-hundred plan stipulates that over the next three years, Tencent will direct 10 billion user visits to 100 Chinese startups via its open platform, although the startups in question must be valued at RMB 100 million (US$16 million) or more.
Australia has become the highest growing co-location market in the world, adding data centre floor space at a rate of knots in the last three years, according to analyst firm TeleGeography. The analyst firm said retail co-lo capacity reached over 130,000 square metres in Sydney and almost 87,000 square metres in Melbourne this year, having grown at around 30 percent compounded annually from 2011.
This dataset is an enormously useful one for government and business. A regional breakdown shows changing visiting patterns from across the region, and also can be plotted to show cyclical trends in visitor numbers. The data can also be broken down to demonstrate national trends. For example, Germany seems to be increasingly enthusiastic about visiting the red dot. Does this indicate the success of local tourism campaigns, or perhaps improved business relations?
NEW DELHI/BEIJING: After the closure of its $2.9 billion Motorola acquisition, world’s fourth largest smartphone maker Lenovo today said it will continue to sell the US brand as a separate label in India, one of its “most important” markets. In January this year, Lenovo had announced that it will acquire Motorola Mobility for $2.9 billion from tech giant Google, one of the largest acquisitions by a Chinese tech firm. Google, itself, had bought Motorola in 2012 for $12.4 billion.
WASHINGTON: Lenovo announced on Thursday (Oct 30) it has completed its acquisition of Motorola Mobility from Google, a move strengthening the Chinese giant’s position in the smartphone market. The US$2.9 billion deal, announced in January, ends Google’s brief ownership of the one-time mobile phone star. By adding Motorola, Lenovo positions itself among the top global smartphone makers behind Samsung and Apple.
Telstra and Motorola have inked a deal to provide a public safety broadband network. The solution will be based on the LTE Advanced Network for emergency services, products and services developed by Telstra. This will be enhanced by Motorola Solutions’ public safety applications, interoperability solutions and public safety optimised devices. It is designed to provide broadband data access to emergency services during a large scale incident and to ensure that critical information can be shared in real time between emergency service operatives who need to make quick and accurate decisions in the field.
Microsoft announced today that it has achieved the Multi-Tier Cloud Security Standard for Singapore (MTCS SS) Level-1 certification for Microsoft Azure and Office 365. This Level 1 certification was granted to Microsoft to operate an Information Security Management System for Microsoft Azure and Office 365 cloud services including development, operations and support for the compute, storage, virtual network and virtual machines services.
Splunk Inc. (NASDAQ:SPLK), provider of the leading software platform for real-time Operational Intelligence, today announced that Splunk® Enterprise won the 2014 NetworkWorld Asia Readers’ Choice Award for Best Big Data Solution. The annual NetworkWorld Asia Readers’ Choice Awards recognizes leading vendors for innovative technologies, product excellence and solutions provided to Asia businesses. This is the fourth consecutive year NetworkWorld Asia has recognized Splunk Enterprise with a big data or analytics award.
Chinese telecom operator China Unicom announced its financial report for the first three quarters of 2014, stating that by September 30 its operating revenue reached CNY215.34 billion, a year-on-year increase of 5.3%; while its net profit reached CNY10.56 billion, a year-on-year increase of 36.1%. For the mobile sector, China Unicom’s revenue during the reporting period was CNY119.1 billion, the number of its mobile users reached 297.07 million, and its average revenue per user was CNY45.5.
The Indian startup ecosystem has reached an inflection point, with 800 new tech startups sprouting in a year. This, taken in conjunction with rising investment flows, makes it the world’s fastest growing startup ecosystem, says the National Association of Software and Service Companies (Nasscom). This was announced at the ongoing Nasscom Product Conclave in Bangalore. Nasscom conducted the study in collaboration with global research firm Zinnov, which benchmarked the Indian ecosystem with eight leading areas, in terms of both deal flow and emergence of new startups.
Chinese smartphone maker Xiaomi might have the word “little” in its name, but the company is anything but tiny. According to IDC, it shipped 17.3 million devices in the three month period ending in October 2014, up 211 percent from the year prior. The company now sits behind Apple and Samsung, respectively, as the third biggest smartphone vendor when measured for device shipments.
There are no countries outside of Asia where smartphone penetration is higher than PC penetration, according to new research from Google’s Consumer Barometer. “Asia has gone mobile-first. This is no longer a future trend, on some dim and distant horizon—it’s already happened in the past year,” writes Google’s official Asia Pacific Blog.
Power supply maker and energy management solution provider Delta Electronics has posted net profit of NT$5.837 billion (US$193 million) for the third quarter of 2014, hitting a quarterly record. Cyntec, a Delta subsidiary that makes passive components, has seen clients book up its production capacity through the end of 2014, Delta chairman Yancey Hai said, adding orders for industrial automation devices have so far fallen short of original expectation mainly due to weaker-than-expected demand from China.